Gifts and Database Manager

Employment Type

: Full-Time


: Retail

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About the MHSFounded in 1791, the Massachusetts Historical Society is an invaluable resource for American history, life, and culture. Its extraordinary collections tell the story of America through millions of rare and unique documents, artifacts, and irreplaceable national treasures.
As the nation s first historical society, the MHS strives to enhance the understanding of our nation s past and its connection to the present, demonstrating that history is not just a series of events that happened to individuals long ago but is integral to the fabric of our daily lives. Its collections are accessible to anyone with an interest in American history. Beyond research, the MHS offers many ways for the public to enjoy its collections including engaging programs, thought-provoking exhibitions, publications, seminars, and teacher workshops. Please visit for more information.

PurposeThe Gifts and Database Manager (GDM) is an integral member of the Development Department, with ownership of the core operations for gift processing and donor database management.

Reporting RelationshipsThis position reports directly to the VP of Development (VPD).

Supervisory ResponsibilityThe GDM oversees the work of occasional Development Interns for gift record and database support.

Key ContactsInternalAll MHS Staff and department heads, and most-directly with the VP of Development,Senior Development Associate, Donor Engagement Manager, CFO, and Controller

ExternalMembers, Fellows, Trustees, committee members, donors, vendors

ScopeThe GDM is responsible for the full gift processing operation. S/he will ensure efficient handling of all transactions within the gift life cycle.
The GDM will act as the institutional expert on the Raiser s Edge donor database. S/he will process and acknowledge approximately 2,500 gifts and dues payments annually, create and process the corresponding acknowledgments, and maintain database records for a growing constituency.
S/he will analyze and report on fundraising data and participate in regular audit reconciliation with the Finance Department. The GDM will also participate in staffing periodic Development-specific events.

Major ResponsibilitiesConducts gift processing from via all methods such as stock transfers, donor advised funds, checks, credit cards, online transactions through Online Express, planned gifts, etc.Processes e-filing of gift documentation and specialty documentation of major giftsProvides the Finance department with batch reports and gift documentationWorks with the Finance department to ensure that gifts are booked in accordance with donor intent and appropriate budget codesReconciles gift records with finance on a monthly basisProduces Blackbaud Merchant Services reports for the Finance departmentEnsures that all donors are properly stewarded with timely acknowledgments and informative communications about their giftsMaintains donor database integrity by performing routine data checks, making recommendations for best practices, and updating constituent information and preferencesSupports the upcoming database upgrade and wealth assessment screeningsParticipates in occasional evening or weekend attendance at events related to the position

RequirementsBachelor s DegreeMinimum of 3 years of relevant Development experienceProficiency in Raiser s Edge or comparable fundraising softwareProficiency in Microsoft Office (especially Excel), Google Suite, Adobe AcrobatExperience processing contributions, maintaining donor records, and pulling reportsStrong project management and organization skillsAbility to prioritize competing tasksAbility to be detail-oriented and accurate Ability to work collaboratively inside an organization and with external constituenciesExcellent oral and written communication skillsAbility to exercise good judgement, confidentiality, and discretion

Desirable SkillsAlignment with and respect for the Society s missionA good sense of humor and collegial attitude

To Apply: Please email a cover letter and resume under the subject line Gifts and Database Manager to No phone calls please. The MHS is committed to building a culturally diverse staff and is an Equal Opportunity Employer offering a competitive benefits package and salary commensurate with experience.
Associated topics: co manager, director, lead, manager retail, retail store manager, shift supervisor, store manager, store supervisor, supervisor, retail management

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